Error Code Description

Hex Status Code

Status Meaning

0x00

Success

0x01 ~ 0x03

Algorithm execution exception, please contact professionals to analyze the log content

0x10 ~ 0x13

2D image acquisition error, please contact professionals to analyze the log content

0x20 ~ 0x24

Projector exception, please restart the camera to try recovery

0x30 ~ 0x34

Software parameter setting error, please check whether the parameters are within a reasonable range

0x40

Software running exception, please contact professionals to analyze the log content

0x61

Calibration board detection exception, please adjust 2D and 3D exposure parameters and re-detect the calibration board

If any of the above issues occur, please try restarting the software or the camera first to resolve the problem.