Epic Eye SearchTool

Whether the camera is directly connected to the industrial PC or connected via a router, you can use this tool to query and modify the camera’s IP address.

Install Epic Eye SearchTool

Ubuntu

  1. Download the EpicEyeSearchTool installation package.

  2. Enter the following command in the terminal to install the Epic Eye SearchTool.

    sudo dpkg -i epiceye-SearchTool_1.0.1_amd64.deb

  3. Search for epiceye-SearchTool in the application list, and click the corresponding icon to launch the Epic Eye SearchTool.

Windows

  1. Download the EpicEyeSearchTool installation package.

  2. Right-click the downloaded installer (.exe file), run as administrator, set the installation path in the setup wizard, then click Install and wait for the installation to complete.

  3. After installation, double-click the EpicEyeSearchTool icon on the desktop to launch the Epic Eye SearchTool.

The default factory static IP of the camera is 192.168.33.66, subnet mask: 255.255.255.0.

Modify Camera IP

Click the operations edit icon in the Modify IP column to open the Modify Camera IP window. In this window, you can set the camera IP to either Dynamic IP (DHCP) or Static IP.

To prevent the router from reassigning the camera’s IP address in the event of a power outage or other abnormal situations, and to ensure stable camera usage, it is recommended to assign a static IP to the camera.

Dynamic IP (DHCP)

  • Description

    A dynamic IP address is assigned to the camera by a DHCP (Dynamic Host Configuration Protocol) server. Each time the camera connects to the network, the DHCP server assigns an available IP address from its pool. This IP address may change with each connection.

  • Operation

    Follow these steps to set the camera IP to dynamic assignment:

    1. Launch the Epic Eye SearchTool.

    2. Click the operations edit icon in the Modify IP column.

    3. In the Modify Camera IP window:

      1. Set the IP assignment type to DHCP.

      2. Click Confirm and wait for the camera IP assignment type to be updated successfully.

Static IP

  • Description

    A static IP address is a fixed IP address that is manually assigned and configured. When setting a static IP, ensure that the camera’s IP address is unique.

  • Operation

    Follow these steps to set the camera IP to static assignment:

    1. Launch the Epic Eye SearchTool.

    2. Click the operations edit icon in the Modify IP column.

    3. In the Modify Camera IP window:

      1. Set the IP assignment type to Static IP.

      2. Enter the IP address.

      3. Click Confirm and wait for the camera IP assignment type to be updated successfully.

FAQ

What to do if SearchTool cannot find the camera?

  1. Check network connection Ensure the camera’s network cable is properly connected.

  2. Check firewall settings Windows Firewall may block SearchTool from discovering the camera. Recommended steps:

    1. Open "Control Panel" → "System and Security" → "Windows Defender Firewall" → "Allow an app through firewall".

    2. In the application list, find EpicEyeSearchTool or SearchTool and check both "Private" and "Public" networks.

    3. If the application is not listed, click "Allow another app" and manually add the executable file from the SearchTool installation directory.

    4. After configuration, restart SearchTool and try searching for the camera again.

      It is not recommended to disable the firewall directly. Only temporarily disable the firewall for troubleshooting if the above methods do not work, and restore the firewall settings promptly after troubleshooting.

  3. Check whether the camera IP and the industrial PC IP are on the same subnet

    1. Camera IP: The default factory static IP of the camera is 192.168.33.66. If the camera is connected to the industrial PC via a router and the router’s IP address subnet is not 192.168.33.X, you can either change the router’s IP address to the 192.168.33.X subnet in the router management interface, or change the camera’s IP subnet to match the router.

    2. Industrial PC IP: The industrial PC uses dynamic IP assignment by default. To set the industrial PC IP to the same subnet as the camera’s static IP, refer to: How to Set the Industrial PC IP.

  4. Other troubleshooting suggestions

    • Check whether the network cable, switch, router, and other network devices are functioning properly.

    • Try changing the network port or restarting the device.

How to configure a static IP address for the industrial PC?

To set the industrial PC (network device) to a static IP address in the same subnet as the camera, follow these steps:

  1. Refer to Industrial PC IP Configuration Guide and enter the IP configuration interface according to your operating system (Windows or Ubuntu).

  2. Manually set the industrial PC’s IP address to the same subnet as the camera (for example, if the camera’s default IP is 192.168.33.66, set the PC to 192.168.33.X, where X is 2~254 and does not conflict with other devices on the network).

  3. The subnet mask is generally set to 255.255.255.0.

  4. Save the settings and restart the network connection.