How to Upgrade Camera Firmware

The camera firmware version should match the software version; otherwise, the software will not function properly.

For the compatibility between camera firmware and software versions, please refer to the release notes.

The firmware upgrade procedure is as follows:

  1. Contact technical support to obtain the camera firmware file.

  2. Click More Functions  Advanced Options  Camera Firmware Upgrade in the toolbar.

  3. In the firmware upgrade window:

    1. Click Upload Firmware and select the firmware file.

    2. Click OK and wait for the camera to restart.